FAQs
Do you have questions about poptop? We have compiled the most frequently asked questions and answers here. If this does not answer your question, please do not hesitate to contact us.
What age is the table intended for?
The poptop table is suitable for two-year-old children and older. They can also use it themselves from around the age of 4. Thanks to the height adjustment up to 86 cm, the table can also be used into adulthood.
The poptop children’s desk can be used as a standing desk up to a height of approx. 155 cm. Children reach this height on average from the age of 13.
Can children adjust the height of the table themselves?
Absolutely. Our table has been specially developed for children. This means they can move the table to their desired position with little effort and decide for themselves whether they want to work at the table in a squatting, sitting or standing position. Smaller children (under 4 years) may need a little help at the beginning – but with a little practice they can manage on their own.
Do I have to assemble the table myself?
poptop delivers the table 99% assembled. The only thing you have to do is unfold the table and attach the rubber cords. This usually takes no longer than 3 minutes.
How much space do I need for the table?
The table itself has a width of 115 cm and a depth of 65 cm. However, you need an additional 15 cm at the sides to be able to use the full height adjustment range.
We therefore recommend a parking space that is at least 130 cm wide.
Is it normal that the table top can still be moved easily when static?
Yes, the mechanism still has a little “play” in the static state, so that the plate can be moved approx. 1-2 cm up or down. This is necessary due to the complex mechanism, but is generally not a problem when working on the table.
Which floors are the castors suitable for?
The castors, which support the height adjustment of the table, are suitable for all common floor coverings. They are hard enough to roll on a deep-pile carpet and soft enough to prevent damage to a real wood floor.
Can the table be folded up and stored flat?
Yes, the table can also be folded completely flat again. Turn the table over in the highest position, unhook the cords and then press the lever and pull the leg down as far as it will go. When folded and without rubber cords, the table has a height of 16 cm.
Can I return the table if I or my child don't like it?
Your satisfaction and that of your child is our top priority. Although we are convinced that you will like the table, you can return it within 100 days. Please use the original packaging and let us know at info@poptop.shop. You will then receive a return label from us.
Can children pinch their fingers?
No, we have taken special care to ensure that all moving parts are installed in such a way that there is no risk of pinching, even for the smallest of children’s hands.
The table is difficult to move up or down. What can I do?
Ideally, the table should be easy to move up and down. However, if it can only be pushed down with a lot of force, this means that you have hooked in too many cords. Simply unhook 1-2 cords.
Conversely, if the table is difficult to move upwards, means that you have not hooked in enough cords. Take 1-2 cords more and the problem is solved. This can happen especially if you put something heavy on the table.
What happens if my child climbs onto the table?
Thanks to the robustness of the material used, the table can easily bear loads of up to 100 kg when locked into position. This means that when the table is in its static position, nothing happens if your child climbs onto the table or uses it as a seat. However, the kid’s table is not designed for this and we therefore advise against it.
What are the extra cords for?
Before delivery, we equip each table with enough cords so that the table can be moved up and down just as easily. Normally this is 12 cords – although this can vary slightly from table to table.
However, 3 extra cords are also included in the scope of delivery. You can also attach these if you are storing heavier objects on the children’s desk. Due to the additional weight on the table top, the table can no longer be moved upwards as easily. In this case, hang up some more drawers. The table can then be easily moved upwards even with a little more weight.
Which countries does poptop ship to and what are the fees?
We ship to all EU countries and also to Switzerland. Within Austria, Germany and the Netherlands, furniture costs €35 to ship and accessories €5 to €10 depending on the item. In other countries, the delivery charges may vary slightly depending on the country.
We pay all additional fees including customs duties for deliveries to Switzerland.
What are the holes in the table top for?
In our latest version of the children’s desk, we supply all table tops with 4 holes in the corners. These holes are for our popsnap accessories: the bar, the paper roll, the lamp, the pen holder and the bin with catapult. All of them are available in the shop.
